From Waikiki, drive till the end of the Kalakaua Ave. then turn left just before the Honolulu Zoo onto Kapahulu Ave.. Drive on Kapahulu Avenue till the end, where it connects into the H-1 highway. Take the H-1 westbound and follow signs to the airport.
Transportation from the airport to any hotel in Waikiki.
Operated by Roberts Hawaii
Operates 24 Hours:
5:00 a.m. - 3:00 a.m. Every 20-25 Minutes
3:00 a.m. - 5:00 a.m. Every Hour
For wheel chair accessible vehicle pickup, please email Tina Scott at HATS@ robertshawaii.com
Pre-arranged Ground Transportation:
Pre-arranged Ground Transportation service permittees provide ground transportation services from the airport on a prearranged basis. Arrangements are usually made by the passenger, or the passenger's agent or representative, in advance of the passenger's arrival at the airport, and include passenger transportation services, tours, and courtesy car services.
NOTE: All permittees with an asterisk (*) proceeding the company name have ADA vehicles available.
Airport Island Shuttles: (808) 521-2121, 1-800-624-9554, fax (808) 625-6879
American Samoa Office - HI: (808) 847-1998, fax (808) 845-3420
Commonwealth of N. Mariana Islands/Marianas: (808) 592-0300, fax (808) 591-8039
Hawaii Office
Department of Veterans Affairs (FMES): (808) 433-0164, fax (808) 433-0378
Public Transportation - City "TheBus" Service:
(808) 848-4500 Customer Service
(808) 848-5555 Route Information
Arrival Times:
City Buses arrive approximately every 30 minutes depending on route number.
Baggage Rules:
No backpacks with metal frames allowed. All bags must be able to be placed under the feet or on the lap without protruding into the aisle way (No larger than 18"x24"x12").
Bus Route No. 19:
Eastbound route goes from the airport, then to Kalihi Kai (via Nimitz Highway), downtown Honolulu, the Honolulu Civic Center, Ala Moana Shopping Center and ends in Waikiki.
Westbound route goes from the airport and ends at Hickam Air Force Base.
Bus Route No. 20:
Eastbound route goes from the airport, then to Kalihi (via Nimitz Highway), downtown Honolulu, the Honolulu Civic Center, Ala Moana Shopping Center and ends in Waikiki.
Westbound route goes from the airport to the Arizona Memorial, Aloha Stadium, Aiea and ends at Pearlridge Shopping Center.
Taxi:
AMPCO Express (808) 861-8294
AMPCO Express is the managing contractor of the Airport's Open Taxi System at Honolulu International Airport. The state established this Airport Open Taxi Management system for taxi drivers from all taxi companies to be able to pick-up at the airport. Taxi Service is available on the center median fronting the terminal baggage claim areas. See the taxi dispatchers (green shirts with black lettering, and the wording “TAXI DISPATCHER”) for service. The fare from the airport to Waikiki during non-rush hour periods is approximately $35.00-$40.00.
A free Wiki Wiki shuttle service is available to transport passengers between the terminals and stops at the main lobby area, outlying gates, baggage claim and the Interisland terminal.
Phone: (808) 836-6413 / 21 hours per day (4:00 a.m.-1:00 a.m.)
Information Booths are located in baggage claim areas, outside the foreign arrivals area, in the Interisland Terminal, near Gate 22 and on both ends of the Main Lobby.
Any inquiries may be emailed to airvisitorinfo@ hawaii.gov.
Lost and Found:
Phone: (808) 836-6547
Located on the ground level in the parking structure opposite the Main Overseas Terminal. Many airlines and concessions also maintain their own Lost and Found operation.
VISITOR INFORMATION PROGRAM (VIP):
VIP staff, located at booths throughout HNL, are available to provide travelers with assistance and visitor information. For more information, you may call the VIP staff at (808) 836-6413 (V/T).
Due to enhanced airport security requirements, baggage storage and locker facilities at the Honolulu International Airport are not available. Thank you for your understanding.
Foreign Exchange:
ICE Currency Services USA
Location Telephone Hours
Central Lobby 7:30 a.m. - 1:30 p.m.
(across Duty Free) 7:30 p.m. - 1:00 a.m.
Diamond Head end of airport (808) 839-0819 7:30 a.m. - 12:00 p.m.
(opposite Gate 12)
Ewa end of airport (808) 839-0842 8:30 a.m. - 01:30 p.m.
(opposite Gate 25)
International Arrivals Area (808) 839-0850 6:00 a.m. - 12:00 p.m.
(inside U.S. Customs) (808) 839-0846 6:00 a.m. - 12:00 p.m.
International Tour Group (808) 839-0853 6:00 a.m. - 12:00 p.m.
Medical Services provided by Registered Nurses 24 hours/day, 365 days/year.
Located ground floor next to the Japanese Garden. Assessment and treatment of minor, acute and significant medical problems. Fee charged for medical services rendered.
Post Office:
Phone: 1-800-275-8777
The FEDERAL EXPRESS box is available 24 hours daily at the front of the Post Office.
U.S. Postal Service drop boxes are located at the Main Terminal near gate 13; just past the Security Checkpoint #2 within the secured area and at the Inter-Island Terminal between the Aloha & Hawaiian Airline Security Checkpoints.
Restaurants/Shops:
(Hours of operation based on flight schedules)
Diamond Head Concourse (Gates 6-11):
Cocktails - Gate 7/8
Hawaiian Isle Memories (Gifts/Apparel)
Newsstands - Gate 9
Snack Bar - Gate 7/8
Pizza Hut - Gate 7/8
Near Baggage Claim G:
Snack Bar
Near Gates 12 and 13:
Automatic Teller Machine (American Savings)
Automatic Teller Machine (Bank of Hawaii)
Best Sellers Bookstore
Burger King
Coach
Cocktails/Island Brews
Duty Free
Flowers/Leis/Flight Insurance
Hawaii Market (Jewelry)
Money Exchange
Newsstand
Postal Drop Box
Noodle Shop
ShakaNet Internet Service
Snack Bar/Ice Cream
Starbucks Coffee
Sundries (Cosmetics)
Wireless Internet
Central Concourse (Gates 14 - 23):
Automatic Teller Machine (Bank Of Hawaii)
Cocktails
Flight Insurance
Flowers/Leis
Hawaii Market (Packaged Foods)
Hawaiian Isle Memories (Jewelry)
Kiosk Best Sellers Bookstore
Newsstand
Restaurant - City Deli
ShakaNet Internet Service
Snack Bar/Ice Cream
Starbucks Coffee
Take Home The Aloha (Gifts) Keiki Magic
Near Gates 24 and 25:
Flight Insurance
Hawaii Market (Packaged Foods)
Hawaiian Isle Memories - Gate 25 (Gifts/Apparel):
Ice Cream/Snack Bar (Open 24 Hours)
Island Eye Wear
Le Sport Sac Store/TUMI
Maui Divers Jewelry
Money Exchange
Newstand
Surfs Up Hawaii - Gate 24
Wireless Internet
Ewa Concourse (Gates 26 - 34):
Cocktails - Gate 28
Coffee Cart
Duty Free - Gate 26
Flower Cart
Hawaii Market Gate 29/30 (Packaged Foods)
Hot Dog Cart
Newsstand
Pizza Hut Cart
Snack Machines - Gate 27 - Between Gates 30 & 32
Snack Bar/Pizza Hut - Gate 28
Central Lobby:
Business Center/Postal Service
Coach
Cocktails - Stinger Ray's Bar and Grill
DFS Galleria (Beauty, Fine Jewelry and Watch Store)
The State of Hawaii, Department of Transportation, Airports Division has developed this Access Guide to help you get acquainted with Honolulu International Airport (HNL) and to make your passage through HNL as pleasant as possible. Passengers with disabilities will generally find HNL to be wheelchair accessible, although prior planning is advisable to ensure a safe and comfortable trip.
Honolulu International Airport is made up of three distinct terminals.
The Main Terminal, which encompasses the majority of the Airport, services domestic and international flights. Arrivals and departures are located on the second level, while the baggage claim areas and ground transportation are located on the first (ground) floor. The two levels may be accessed by either escalator or elevator. Loading bridges are used to enplane and deplane all passengers on the second level. The Interisland Terminal services flights to and from the major airports on the neighbor islands (Kahului Airport on Maui; Lihue Airport on Kauai; Kona International Airport at Keahole on the island of Hawaii; Hilo International Airport on the island of Hawaii; Lanai Airport on Lanai; and Molokai Airport on Molokai). The Commuter Terminal services smaller propeller-driven and regional jet aircrafts, traveling to and from all the major airports, as well as, the smaller commercial service airports (i.e. Lanai, Hana, Kapalua, Waimea-Kohala, Molokai and Kalaupapa Airports) in Hawaii. Commuter aircraft use steps for enplaning and deplaning passengers; therefore lifts are used for passengers with mobility impairments. It is recommended that airlines are informed of any special requests in advance.
GETTING AROUND THE AIRPORT:
Wiki Wiki Buses - A free Wiki Wiki shuttle service is available to transport passengers between the terminals and stops at the main lobby area, outlying gates, baggage claim and the Interisland terminal. Until all of our Wiki Wiki buses are accessible, our accessible van service is available upon request. Arrangements should be made through your airline or you may contact the Visitor Information Program (VIP) staff for assistance upon arrival.
Porter Services - Upon request, airlines will provide assistance to passengers with special needs through their Skycap (porter) services. Skycaps affiliated with your airline can provide assistance with public transportation and also boarding and disembarking at your gate. The Skycaps have been trained to assist travelers with disabilities and provide wheelchairs at the check-in counter, gate or baggage claim area. Please advise your airline in advance to arrange for any special services to ensure assistance.
RESTROOMS - Family
In addition to the accessible men's and women's restrooms, Honolulu International Airport has seven accessible family (unisex) restrooms at the following locations:
Main Terminal
Central concourse near gate 16
On the ground floor between baggage claim G and H
International Arrivals Building (IAB) Ground Floor near Customs
Interisland Terminal
On the first floor there are two restrooms in the baggage claim area past the center elevators.
On the second floor near the middle elevators, past the center glass doors on the right.
On the second floor past the security checkpoint, turn right, past the ATM machine in the alcove.
MOTORIZED WHEELCHAIRS:
Each airline will provide information on specific procedures for storage of wheelchairs and wet-cell batteries.
GROUND TRANSPORTATION:
Taxicab and chauffeured limousine services are available at all passenger terminals on the baggage claim level. Persons using collapsible chairs will be assisted by the drivers. If you require a lift-equipped vehicle, notify a dispatcher and arrangements will be made for you. Taxi (AMPCO Express) will provide lift-equipped vehicles as needed. Arrangements may be made in advance by calling (808) 831-2023 to ensure prompt service. A taxi will cost approximately $25.00-$35.00 from the airport to Waikiki during non-rush hour periods. Airport Waikiki Express (Roberts Hawaii) has lift-equipped vehicles available. Arrangements may be made in advance by calling (808) 539-9400 to ensure prompt service. The cost to Waikiki via Airport Waikiki Express $8.00 one way and $14.00 round trip. A maximum of two bags per person is allowed. City buses ("TheBus") are equipped with wheelchair lifts and provide inexpensive transportation to and from Waikiki. Baggage is allowed if it can fit on your lap or under your seat. Backpacks with metal frames are not allowed. One-way fares are $2.00 for adults and $1.00 for children up to 18 years of age. Call (808) 848-5555 for route information.
Text Telephones (TTYs):
Text Telephones for the hearing impaired are located throughout the airport. You may find them at the following locations: (see Terminal Map)
Main Terminal: Gates 9, 23 and 29; Lobby 4 (between Air New Zealand and Japan Airlines counters) & Lobby 7 (near American Airlines counter); Baggage Claims E and G; and the International Arrivals Exit Interisland Terminal: Aloha Airlines across Gate 56; Hawaiian Airlines Baggage Claim B; and near Gate 50 Commuter Terminal: Gate 80 and Baggage Claim A
Portable TTYs are also available at some of the VIP counters. Telecommunications Relay Services (TRS) are available statewide. In Hawaii, you can make a local TRS call by dialing 711.
ACCESSIBLE PARKING FACILITIES:
Accessible parking spaces are available in all HNL parking facilities. In the Main Terminal parking structure, accessible spaces are conveniently located at both ends of each floor, near the elevators. There are also spaces on the ground level, near the Lost and Found Office, outside of the structure on the East (Diamond Head) side.
In the Interisland Terminal garage, accessible parking spaces are located near the elevators on each level. The elevators are located at each end of the structure and in the middle.
ACCESSIBLE LOADING AND UNLOADING ZONES:
Accessible loading and unloading zones are available curbside at the following locations:
Main terminal - seven (7) at both arrival and departure levels. Interisland terminal - two (2) at both the arrival and departure levels. Commuter terminal - one for arrivals and one for departures.
From Waikiki, drive till the end of the Kalakaua Ave. then turn left just before the Honolulu Zoo onto Kapahulu Ave.. Drive on Kapahulu Avenue till the end, where it connects into the H-1 highway. Take the H-1 westbound and follow signs to the airport.
Honolulu Airport Hotel provides business and leisure travelers with affordable accommodations, just a half-mile from the Honolulu International Airport. The hotel is five miles from downtown Honolulu and easily accessible by car or taxi. Waikiki is eight miles away. Honolulu Airport Hotel is also a short drive from major military installations including Hickam Air Force Base, Pearl Harbor Naval Station, and Tripler Army Medical Center.
The hotel's comfortable accommodations, Willoughby's Restaurant, a swimming pool, and a sundries store provide guests with expected amenities.
The 24-hour reception desk and 24-hour complimentary airport shuttle service caters to the varied flight schedules of interisland, domestic, and international travelers.
- 24-hour reception desk
- 24-hour complimentary airport shuttle
- Willoughby's Restaurant
- Complimentary high-speed Internet access in the lobby and meeting rooms
- Meeting/banquet facilities
Best Western The Plaza Hotel
3253 North Nimitz Highway
Honolulu, Hawaii 96819
Ph: 808-836-3636
Fax: 808-834-7406
Best Western The Plaza hotel offers a location that is just a half mile from Honolulu International Airport. The hotel is five miles from downtown Honolulu, eight miles from Waikiki, and a short drive from major military installations including Hickam Air Force Base, Pearl Harbor Naval Station, and Tripler Army Medical Center.
Suitable for business and leisure travelers, the hotel offers comfortable guest rooms, the Plaza restaurant and lounge, and a sundries store that provides expected necessities.
The 24-hour reception desk and 24-hour complimentary airport shuttle service accommodates round-the-clock flight schedules.
- 24-hour reception desk
- 24-hour complimentary airport shuttle
- Plaza Restaurant
- Meeting and banquet facilities
- Complimentary high-speed Internet access in meeting rooms, lobby, and some guest rooms
- Reservations for a 1 Bedroom Suite: Please call the hotel directly toll-free 800-800-4683 or worldwide direct 808-836-3636.
Pacific Marina Inn, Honolulu
2628 Waiwai Loop
Honolulu, HI 96819
(808) 836 1131
The Pacific Marina Inn offers travelers affordable accommodations near the Honolulu International Airport. Downtown Honolulu is about 15 minutes away by car. Waikiki is approximately 20 minutes' drive from the hotel. For onsite recreation, relax by the hotel's private pool and sun deck. Additionally, the hotel is situated adjacent to the five-acre Keehi Lagoon Park, which offers public tennis courts and picnic areas.
The Classic Kitchen restaurant features Chinese cuisine. Breakfast, lunch and dinner are available daily except Sunday, when only breakfast and lunch are served. The Canoe Hut Lounge is open Monday through Saturday until midnight, and features Karaoke after 6pm.
Hotel services include complimentary parking, laundry facilities, ice machines, a 24-hour front desk, complimentary coffee in the lobby, and a 24-hour complimentary shuttle to/from Honolulu International Airport. To request shuttle service from the airport, contact the hotel using the direct-dial phone located in the baggage claim area.
Non-smoking rooms are available upon request. Standard room amenities include daily housekeeping service, color television, bathroom with shower, air conditioning, iron, ironing board, and hairdryer.
Hotel Details:
119 Rooms / 3 Floors Built in 1959 Laundry Room Fax (For Guests) Laundry/ Dry Cleaning Service Common/Public Areas Accessible to Wheelchairs Complementary Coffee Smoke Alarm in Rooms Photocopy Service Parking Area Well Lit Pool (Outdoor)
Room Amenities
Air Conditioning (In Room) Refrigerator Telephone Non-Smoking Rooms Television Daily Maid Service Balcony/Terrace
All Rights Reserved.