Driving from johannesburg, take the R24 and follow the signs to the airport. If driving from Pretoria take the R21 and follow the signs to the airport.
In order to curb illegal touting, ACSA has appointed a concessionary taxi and shuttle service that covers all major towns, suburbs, shopping centres and casinos.
Please only make use of ACSA accredited and approved transport operators. Aproved operators display the ACSA logo on their vehicles and are available outside the arrivals terminals.
Please use airport-approved operators only. Contact the ACSA information desks if you need help.
Pick-up points
To get to the taxi and shuttle terminus: follow the taxi and shuttle icons to the terminus, which is opposite International Arrivals (Terminal A).
To get to the bus and coach terminus: follow the bus and coach icons to the terminus, which is in the multi-storey parkade, behind the car-hire depots.
O R Tambo International Airport’s parking facilities Parking for the disabled
Shuttle bus
Four buses shuttle passengers between the remote parking area and the terminal buildings; the average waiting time is no more than six minutes a trip. The buses can accommodate standing passengers, seated passengers and people in wheelchairs. The remote parking areas are fitted with intercoms linked to ACSA's joint operations centre, which allows passengers to contact the helpdesk.
Paying for parking
The airport's pay-on-foot system, in use since March 1999, reduces queues and speeds up the payment process. ACSA has strategically positioned 38 pay stations in all of the parking areas.
You pay by:
taking your parking ticket with you when leaving your vehicle; inserting your ticket and the required amount at the pay station; retrieving your ticket and returning to your vehicle; and inserting your ticket at the exit to open the boom.
The system accepts cash and credit cards, but a credit card limit does apply. Garage and petrol cards will not be accepted. Parking tariffs are listed here.
If you need help, the pay stations and ticket feeders at the entrances and exits have intercoms linked to operators in the parking control room. Press the "help" button for assistance.
ACSA helpdesk: Tel +27 (0)11 921 6262 ACSA parking management office: Tel +27 (0)11 921 6090
SpeedPark
SpeedPark, the airport’s quick- parking solution, was launched in October 2000. This pre-paid system allows visitors to avoid all pay stations and possible queues, allowing a quick and efficient exit.
SpeedPark Gold
A SpeedPark Gold card lets you pay in advance for parking. Cards are available in denominations of R100, R200, R500 and R1000. A parking fee is simply deducted from the card each time it is swiped; the card remains valid for as long as it contains a value.
SpeedPark Gold offers many benefits, such as:
a free 15-minute period for drop-offs; convenient card recharging at the First Park offices on the first floor of the multi-storey parkade; and the possibility of cancelling stolen cards with one telephone call. ACSA parking management office: Tel +27 (0)11 921 6090/1.
Valet parking
The accredited valet operator is Executive Carports. They can be contacted on (011) 390 2062 or visit their website at www.executivecarport.co.za.
Please ensure that you use this valet service as using any other illegal or un-authorized valet service at ORTIA. This can result in your vehicle being impounded or ticketed.
Ekurhuleni Metro Police Department (EMPD Northern Precinct)
The EMPD is responsible for traffic law enforcement at ORTIA. This includes towing of all abandoned and or illegally parked vehicles for security reasons. The EMPD can be contacted on (011) 921 6131.
Parking shuttle busses
Ranbus operates 5 shuttle busses 24 hours per day between ORTIA’s terminal buildings and the long-term and staff parking facilities, which includes Super South Gate and Shade 3. Randbus can be contacted at (011) 979 1031/1052 or e-mail them at randbus@ mweb.co.za
Picking up passangers or dropping them off?
When only intending on picking up passengers from ORTIA, please use the conveniently located drop-off zones just outside the International and Domestic arrivals. Always remember never to leave your vehicle unattended in these zones as it will be impounded. Using the pick up zones while waiting for your passengers will also incur a fine.
For your convenience a new dedicated Pick up and Go parking facility has been made available directly opposite to the International Arrivals terminal and is fee for the first five minutes. A similar facility will soon be available for Domestic arrivals. Keep in mind that all parking facilities at ORTIA are free of charge for the first 15 minutes.
Parking long term
A "park and ride” long term parking facility is available at the Super South Gate at low tariffs (R10 a day) for clients who want an alternative to the terminal building parking facilities. This low cost facility is close to Jet Park, past Emperors Palace (see shuttle root map). A shuttle service (mentioned above) delivers and collects passengers from terminal buildings. To find out more about his parking facility please call (011) 921 6090/6091 or e-mail: service@ acsa.co.za
Parking short term
Safe and conveniently located facilities are available at ORTIA at ompetitively-priced tariffs.
Four buses shuttle passengers between the remote parking area and the terminal buildings; the average waiting time is no more than six minutes a trip. The buses can accommodate standing passengers, seated passengers and people in wheelchairs. The remote parking areas are fitted with intercoms linked to ACSA's joint operations centre, which allows passengers to contact the helpdesk.
Car-rental kiosks, contact details of which are listed below, can be found in the Domestic Arrivals public concourse.
Avis Car Rental: Tel +27 (0)11 923 3730 Budget Rent A Car: Tel +27 (0)11 390 1924 Europcar: Tel +27 (0)11 394 8831 Hertz Car Hire: Tel +27 (0)11 390 2066 Imperial Car Hire: Tel +27 (0)11 397 2930 Khaya Car Rental: Tel +27 (0)11 390 2347 National Car Rental: Tel +27 (0)11 394 3580 Sizwe Car Rental: Tel +27 (0)11 390 2340 Tempest Car Rental: Tel +27 (0)11 394 8626
# O R Tambo International Airport helpdesk: Tel +27 (0)11 921 6262
# Automated flight Information: Tel 086 72 77 888
FLIGHT INFORMATION
You can check flight times and details by:
phoning 086 72 77 888 for ACSA's automated flight-information service; phoning the ACSA helpdesk, which is open 24 hours a day, seven days a week, on +27 (0)11 921 6262; using your cellphone to send to the number 35007 an SMS containing the flight number, in reply to which you will receive up-to-date flight details.
INFORMATION KIOSKS
These can be found in:
Terminal A (International Arrivals and International Departures); and Terminal B (Domestic Arrivals).
There is a luggage-storage depot on the upper level of the underground parkade, near the main lift lobby in International Arrivals. You may leave any baggage at a cost of R50.00 per item for the first day and R40.00 per item every day thereafter. Mastercard and Visa accepted. Open 24 hours 7 days a week.
The Excess Baggage Corporation of South Africa
This company, a division of Deeken Services, handles unaccompanied baggage.
Quotations and Administration:
Contacts:
Tel: +27 11 390 1804
Fax: +27 11 390 1804
e-mail: gary.ferreira @ absamail.co.za
BANKING
Banks
There are branches of Nedbank and ABSA on the mezzanine level of the public concourse in International Arrivals.
Automated teller machines (ATMs)
ATMs can be found in:
the public concourse of International Arrivals; and level 1 of the shopping concourse in the Domestic Terminal.
Foreign exchange
The foreign-exchange outlets of ABSA bank, American Express, Rennies and Master Currency are all in the public concourse of the International Arrivals hall. ABSA also has an outlet in the holding lounge of International Departures, but this is not for the use of South Africans.
CHAPEL
The airport has a chapel and a prayer area for Muslim passengers.
INTERNET ACCESS
Airport Online, which offers Internet access, has one branch in International Departures and two in the Domestic Terminal. One of these, which is open to the general public, is near the ATMs in the shopping area. The second, for use by passengers only, is between the main security point and the boarding gates.
International Departures also offers a wireless option, which allows laptop users with wireless cards to connect to the Internet from anywhere in the departures lounge - even from most terminal.
MEDICAL CLINIC
The Airport Medical Clinic offers emergency treatment 24 hours a day, as well as:
quick care and casualties; general practitioners; travel vaccinations; malaria prophylaxis; aviation medicals; obesity treatment; Botox treatments; acupuncture; a dentist; an optician; a gynaecologist; a physiotherapist; executive and employment medicals; counselling to combat stress and to stop smoking; ECGs; and hearing, pregnancy and cholesterol tests
ORTIA offers full portage services, so ensure you only use approved airport porters – who wear bright orange uniforms and navy-blue shirts, and carry ACSA permits. Porters can be found in the arrivals halls and outside the terminals in the area connecting the International Terminal and the Domestic Terminal. They work exclusively for tips: a general guide is to give R5 (five South African rands) a bag.
RESTAURANTS / PUBS
International Departures (Passengers Only):
# Ritazza / African Lounge
# News Café
# Steers
International Terminal (Public Areas):
# Cafe di Roma
# Travellers Shebeen
# Cafe Select
# Juicy Lucy
# Nandos
# Steers
RESTROOMS
Restrooms, mothers' rooms and nappy-changing facilities are available in all terminals.
HOPS
The Airport Shopping Safari website, has a guide to all of O R Tambo International Airport's shops – as well as some of their great deals and special offers.
Public area
CNA Books / Sweets from Heaven: Tel +27 (0)11 390 1115 Can Man & Other Soft Drinks: Tel +27 (0)82 442 0909 Capi International: Tel +27 (0)11 390 2349 Cosmic Candy: Tel +27 (0)11 390 2156 Flower Centre: Tel +27 (0)11 613 3988 GSM Rent a Fone: Tel +27 (0)11 394 8834 Lock-up Luggage Facility: Tel +27 (0)11 390 1804 Master Currency: Tel +27 (0)11 390 2725 Medicine Chain: Tel +27 (0)11 390 3527 Moda Exotica: Tel +27 (0)11 394 8839 M-TEL (MTN): Tel +27 (0)11 390 2234 Occhiali Eyewear: Tel +27 (0)21 421 6088 Rennies Foreign Exchange: Tel +27 (0)11 390 3788 Sneakers: Tel +27 (0)11 390 1327 Stogies: Tel +27 (0)11 788 4414 Tie Stop: Tel +27 (0)11 472 3912 Travel Snack & Biltong Shop: Tel +27 (0)12 304 1099
Restricted area
Africa Eco Big Five Duty Free Shop: Tel +27 (0)11 390 1990 CNA Books / Sweets from Heaven: Tel +27 (0)11 390 1115 Cape Union Mart: Tel +27 (0)11 390 3245 / 6 Capi International: Tel +27 (0)11 390 2349 Cosmic Candy: Tel +27 (0)11 390 2156 Derek Bauer - Kraal Kraft: Tel +27 (0)11 390 1106 Designer Labels: Tel +27 (0)11 627 2729 Ekhaya: Tel +27 (0)11 390 1951 Exclusive Books: Tel +27 (0)11 803 3773 Hugo Boss: Tel +27 (0)11 390 2781 Indaba Klein Karoo: Tel +27 (0)11 394 8839 Lacoste Makgala Jewellers: Tel +27 (0)11 390 2670 Master Currency: Tel +27 (0)11 390 2725 Music Moods: Tel +27 (0)11 390 1872 Ntinga Jewellery: Tel +27 (0)11 390 1500 Occhiali Eyewear: Tel +27 (0)11 390 3000 Out of Africa: Tel +27 (0)11 334 8883 Rockport: Tel +27 (0)31 301 3577 Select Service Partners: Tel +27 (0)11 390 2701 Sneakers: Tel +27 (0)11 390 1327 Taste of Africa Tie Stop: Tel +27 (0)11 472 3912 Timberland: Tel +27 (0)11 390 1705 Vodacom Superstore Cellphone: Tel +27 (0)11 615 1217
TELEPHONES
Public telephones
There are public telephones in all terminals. Telephone services outlets can be found in the public concourse of the International Arrivals hall and in the holding lounge of the International Departures hall.
Cellular (mobile) telephone rentals
A Vodacom Superstore, on the shopping level of the Domestic Terminal, sells cellphones, airtime top-ups and cellphone accessories.
The International Terminal boasts a number of cellphone shops and service providers.
TRADE BUREAU
ACSA and two partners are developing an international trade and exhibition centre on the doorstep of International Arrivals. The O R Tambo International Trade Bureau ( ORTITB) will be a permanent exhibition facility offering South African exporters unparalleled access to foreign markets.
For more information see ORTIA developments.
TROLLEYS
Baggage trolleys and full porter services are available in the demarcated areas of all airport terminals and along the drop-off zones. Visitors should only use porters who display ACSA permits and wear bright orange uniforms. A tip of R5 (five South African rands) per bag is generally recommended.
VAT REFUNDS
There are VAT refund desks in the public area of International Departures (for use before check-in) and in the holding lounge. You need to have all invoices stamped by customs officials (in the public concourse of the same terminal) before proceeding to the VAT refund outlet.
POST OFFICES
A Post Office is located in the International Arrivals Terminal A1.
A Postnet facility is also located on the shopping level of the Domestic Terminal.
VIEWING DECK
Two public viewing decks are available at ORTIA. Terminal B (the domestic terminal) has a large viewing deck offering a 180 degree view of the airside activities. The International Terminal also has a viewing deck that is located on the fourth floor of the Northern Wing. Follow the signage from the International Arrivals and Departures escalators.
The Premier Conference Centre in the Domestic Terminal offers a modern and stylish environment for business meetings, conferences and seminars. It has three 10-seater rooms, a 12-seater room, a 14-seater room, a seminar facility for groups of 25 or 50, as well as a conference room for groups of 60 or 120.
The airport has wheel chair accessible lifts (two are equipped with Braille), ramps and adapted toilets throughout the terminals and disabled parking spaces are available. There is also a golf cart service which can accommodate disabled passengers that operates between the terminals and the car hire areas.
Airport provide WiFi internet access in restaurants and coffee shops in Domestic and International Departures, boarding gates, and airline lounges. (R25.00 per 30 min)
Mweb provide WiFi internet access at Garden Court de Waal. ($21.95 per month)
You have a wide choice of hotels in and around the airport precinct. Please call the Gauteng Tourism Authority information desk, in International Arrivals, on +27 (0)11 390 3614/3602. The City of Johannesburg’s official website also has a list of hotels near the airport.
Airport Sun InterContinental - Johannesburg International Airport
Johannesburg International Airport, Opposite Terminal 3
This 148-room hotel is the only hotel at the Johannesburg International Airport, just 50m from arrivals and departures. It offers concierge services, laundry and valet, duty-free shopping, car rental and baby-sitting on request. The hotel offers parking at a daily rate.
City Lodge is situated close to the R24 airport freeway and is a 5-minute drive to the airport, as well as being easily accessible to all the main highways. A shuttle bus service is available for the short 10-minute trip to and from Johannesburg International Airport. Across the road there is Isando Junction, which offers a variety of restaurants. A mini gym, pool and meeting room are also available at the hotel.
Town Lodge is situated alongside the R24 airport freeway, 5km from the airport. This hotel is accessible to all the motorways for the northern, eastern, western and central suburbs. A shuttle bus service is available for the short 10-minute trip to and from Johannesburg International Airport.
Southern Sun Johannesburg International
Jones Road, Kempton Park
Tel: +27 0 11 975 1121
Fax: +27 0 11 975 5846
E-mail: jhbinternational@ southernsun.com
The hotel is 500m from the airport and specialises in catering for business travellers. Shops, cinemas and banks are a short distance away and sporting activities can be arranged. The city centre is approximately 22 kilometres away. It offers 366 bedrooms comprising of Standard Rooms, King Leisure Rooms, Superior Rooms and Executive suites. Tea/coffee making facilities, satellite television, air-conditioning, wireless Internet access, gift shop, Bernoullis Restaurant and Wine Bar, beauty salon and in-house gymnasium are available. Among the services provided are dry cleaning and laundry, secretarial and business services. Secure parking is available at a daily rate. Complimentary shuttle service available between the airport and the hotel every 15 minutes, 24-hours a day.
The hotel is 3 kilometres from the airport and easily accessible via shuttle service. The city centre is about 16 kilometres away. It offers 253 guest rooms with coffee and tea makers, air conditioning, remote control TV with cable channel M-NET and AM/FM Radio, concierge, copying and fax services are provided. Secure parking is available at a daily rate. Hotel shuttle and taxis are available.
Central reservation: +27 0 11 807 5227 /080-011-5446/5228
Fax: +27 0 11 807 5227
The hotel is 5 minutes from the Johannesburg International Airport. It has 88 en suite bedrooms and offers a restaurant, bar, swimming pool and conference rooms. Shopping areas like Eastgate and the East Rand Mall are15 minutes away.
Road Lodge - Germiston
Kruin Street, off Herman Road, Harmelia Ext 2, Germiston
Set in close proximity to the R24 Airport freeway in a pretty garden. The hotel is easily accessible to all the main feeder motorways for the northern, eastern, western and central suburbs. A shuttle bus service is available for the short 10-minute trip to and from Johannesburg International Airport.
Senator Hotel, Emperor Hotel, at Emperors Palace - Kempton Park
There are two hotels at the Emperors Palace complex. The Emperor Hotel is a 5-star hotel with 196 rooms; the Senator Hotel is a 3-star hotel with 80 rooms. The hotels are a 5-minute drive from the Johannesburg International Airport, and a 20-minute drive from the Eastgate Shopping Mall. A shuttle service is available.
OR Tambo International Airport (ORTIA) is the largest airport in South Africa and the air transport hub of Southern Africa. Aircraft are supplied with kerosene via a fuelling system which stretches from the fuel depot to the apron. This system must meet very high standards in two areas. Firstly, there is the need for system safety due to the extremely high potential hazards that fuel poses to people and the environment. Secondly, the system availability must meet the constant demand for aircraft fuel at a busy airport.
This system is now being reliably monitored by safety-related controllers from HIMA Paul Hildebrandt GmbH + Co KG, which is headquartered in Germany.
The ESD system (Emergency Shutdown System) from HIMA is replacing the old relay-based safety system, which was no longer able to meet the airport's expansion plans. Six safety-related controllers of type H41q (IEC 61508/SIL 3) are being used to meet the requirements of a safety-related network with Safe Ethernet. Safe Ethernet offers open communication and safe transmission of data via Ethernet, yet independent of the transmission medium. Safe Ethernet was developed by HIMA and is based on standard Ethernet.
The ESD system is monitoring a large number of shut-down valves, which are positioned in the feed pumps as well as zones along the fuel line in order to ensure safe shut-down in case of an emergency. Each of the six H41q systems processes approximately 70 safety-related signals and is responsible for monitoring one zone.
HIMA systems are integrated into the airport's "Infrastructure Management and Control System" (IMCS) via OPC (open connectivity via open standards). Furthermore, the safety controllers are connected to a SCADA system (Supervisory Control and Data Acquisition), which is used for visualising purposes, via an OPC interface. SCADA systems, also known as Human-Machine Interface (HMI), are large-scale, distributed measurement and control systems, typically used to monitor or control chemical, physical or transport processes.
The safety system from HIMA was chosen during the tender process because of its cost-effective advantages, the system's
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