Taxis are available from the ground floor level of Melbourne Airport, outside the International Terminal both domestic Terminals. Expect to pay around A$80 to A$85 for a return trip between the CBD and Melbourne Airport.
A $2.00 taxi parking fee applies at Melbourne Airport. This $2.00 per vehicle fee only applies to passengers leaving Melbourne Airport from a taxi rank. A $3.00 per vehicle pre-booked taxi fee also applies for passengers catching a limousines or taxis from the Premium Parking area opposite T2.
Parking at the Airport is much cheaper than taking a taxi. Melbourne Airport has 4 parking options to suit any need or any budget.
Skybus offers a shuttle bus service from the airport to Melbourne CBD and city hotels.
This service operates 24 hours, 7 days.
Buses run every 10-15 minutes throughout the day and every 30-60 minutes overnight.
Skybus Hotel Shuttle operates from the city 0600-2200 Monday to Friday and 0730-1830 Saturday and Sunday.
Adult one way tickets cost $15 / $24 return A family ticket (2 adults and 1-4 children) $30 one way / $50 return A family flexi ticket (1 adult and 1-4 children) costs $20 one way / $30 return A child ticket costs $5 one way 10-trip ticket costs $110 Purchase and print your ticket online.
For more information Skybus can be contacted on (61 3) 9335 2811
Public Buses operate from the terminal, to various areas in Melbourne. Information on destinations and schedules can be obtained from the information desks within the airport, or on the numbers listed below.
Short Term Parking is located 100 metres directly opposite the Melbourne Airport terminal precinct.
The majority of car spaces are located undercover, and the Short Term car park is perfect for people greeting or seeing off visitors who require parking for a short time, as well as for those travelling on short trips who require parking for one day or less.
Quickies in the Car Park: $2 for 20 minutes
For only $2 you can park in the Short Term Car Park for up to 20 minutes, the perfect option for welcoming home or seeing off your friends and family.
Please note: For security reasons, vehicles must not be left unattended alongside the terminals.
Short Term Parking Prices
All charges inclusive of GST.
Duration Fares
0-20 mins $2.00
20-40 mins $6.00
40-60 mins $9.00
1-2 hrs $15.00
2-3 hrs $19.00
3-4 hrs $25.00
4-10 hrs $30.00
10-24 hrs $37.00
$37 maximum charge in 24 hour period. Each extra day $37 or part there of no hourly prices apply. Majority undercover parking.
Payment
Payment for Parking is calculated from your time of entry into the car park. For Short Term Parking, a ticket is issued upon entry. Keep it with you and pay for your parking at the automated pay machines before returning to your car.
The automated pay machines offer cash and credit payment options and are located on levels G and 2. Alternatively, payment is available at the customer service office on the ground level.
Melbourne Airport's Long Term Car Park offers great value long-term parking just 400 metres from the terminals.
Access to the terminals is by a free Courtesy Bus service, running 24 hours every day, departing every 20 minutes. As the Courtesy Bus runs continuously, there is no need to pre-book a pick-up or drop-off. And with over 6,800 parking bays, passengers are guaranteed* to find a spot.
in the event of the Long Term Car Park filling to capacity, customers will be directed to other available parking locations.
Long Term Parking Prices
All charges inclusive of GST.
Duration days Fares
1 $25
2 $30
3 $35
4 $45
5 $55
6 $65
7 $69
8 $75
9 $79
10 $85
11-13 $89
14 days plus $99 max
Use the Car Parking Calculator to work out your best parking option.
Payment for Parking
Payment is simple, with payment machines located kerbside on the terminal front so that you can pay for your parking before returning to your car. The Long Term Parking Courtesy Bus will then take you back to the car park, and you'll be back to your car and on your way.
Alternatively, use your credit card at the entry to the car park, and then again at the exit gate, with costs charged directly to the card. A receipt is automatically issued upon exit.
Airport Car Spa
Melbourne Airport has car wash facilities available at Airport Car Spa located at Long Term parking near the boom gates exit.
Contact Airport Car Spa on (03) 9310 3911 for a professional handwash - it's simple, leave your car keys with at the Spa and pick up your car when you are ready.
Multi-Level Long Term Parking provides you with an alternative option for a longer stay at Melbourne Airport.
The new Multi-Level Long Term Parking is located in the multi-level car park, 200 metres directly in front of the T1, T2 and T3. There are 2,000 car spaces allocated in the Multi-Level Long Term Parking area, with access to and from your vehicle via the undercover walk ways.
To enter, enter the Short Term Car Park as normal, take a ticket or enter your credit card at the ticket machine. Proceed up the spiral drive to Level 3. Once reaching Level 3, turn right and then drive straight ahead to the Multi-Level Long Term Park entrance. Re-enter your original ticket or credit card. Once it is re-validated for the Multi-Level Long Term Car Park collect the ticket - and then proceed forward into the Multi-Level Long Term Car Park.
Multi-Level Long Term Parking Prices
All charges inclusive of GST.
Duration days Fares
1 $37
2 $74
3 $79
4 $84
5 $89
6 $94
7 $99
8 $109
9 $119
10 $129
11 $139
12 $149
13 $159
14 $169
15 $179
16 $189
per day there after $10.00 per day
Use the Car Parking Calculator to work out your best parking option.
Payment for Parking
Payment is via credit card at either entry and exit points of the car park boom gates or at the automatic payment machines located at the pedestrian entry and exit points of the car park. All prices GST inclusive.
Business Parking is located directly opposite T1 and adjacent to T3.
Weekend special: $40
Enter after 12 noon Friday and exit before midnight on Sunday and pay just $40. At 50% off a normal three-day parking stay, there is no better weekend parking option.
Business Parking Prices
All charges inclusive of GST
Duration days Fares
1 $37
2 $74
3 $100
4 $125
5 $150
6 $175
7 $200
8 $225
9 $250
10 $275
11 $300
Use the Car Parking Calculator to work out your best parking option.
Parking payment
Payment at the Business Car Park is by credit card only. Simply use your credit card to enter and to exit, and a receipt will be issued to you upon exit.
For security reasons, vehicles collecting or dropping off passengers at the front of the terminals must be attended AT ALL TIMES. Any vehicle left unattended will be subject to an immediate fine and may be towed. Attended vehicles can only remain in the pick/up drop/off area for a maximum of 1 minute.
Please note: Departures Level (Level 1) is for drop off only. All passenger collection can be undertaken by parking in the Short Term Car Park or at pickup points on Arrivals Drive (1 minute maximum).
Melbourne Airport offers a $2 for 20 minutes tariff at the Short Term Car Park to reduce the need for front of terminal parking.
Motorcycles
Motorbike riders are allocated a designated area within the Short Term Car Park.
Motorcycles are not permitted to park on any footpaths, walkways or entry/exit doors. Motocycles that are parked illegally will receive an infringement notice and may be towed. If you are unsure of where to park upon your arrival, please speak to a parking attendant, who will point you in the right direction.
Bicycles
Designated bicycle racks are located on the ground level of the Short Term Car Park.
Bicycles are not permitted to park on footpaths, walkways, Entry/Exit doors, next to Fire Hydrants/Hose Reels or in stairwells.
If you are unsure of where to leave your bicycle, please seek assistance from a parking attendant.
Melbourne Airport has five car rental companies located on-site. All have offices on the ground floor of the Short Term Car Park, and information desks in the Melbourne Airport domestic terminals. Contact the companies direct for current rates.
Car rental company Contact phone number Website
Avis Logo // Within Australia: 13 63 33, Outside Australia: (61 3) 9338 1800 // http://www.avis.com.au
Budget Logo // Within Australia: 13 27 27, Outside Australia: (61 3) 9338 6955 // http://www.budget.com.au
Europ Car logo // Within Australia: 1300 13 13 90, Outside Australia: (61 3) 9241 6800 // http://www.europcar.com.au
Hertz Logo // Within Australia: 13 30 39, Outside Australia: (61 3) 9338 4044 // http://www.hertz.com.au
Thrifty Logo // Within Australia: 1300 36 72 27, Outside Australia: (61 3) 9241 6100 // http://www.thrifty.com.au
The Travellers' Information Service, located on the ground floor of International Arrivals, is the first point of contact for visitors to Melbourne to find out about the latest events, tours and must-see destinations in Victoria and Tasmania.
It is also the first point of contact for all airport visitors issues – including lost and found/lost property and special needs requirements, ensuring that your time at Melbourne Airport a relaxed and enjoyable one.
To contact the Travellers' Information Service, phone (03) 9297 1805 (within Australia). Or for lost property issues related to Terminal 1 (Qantas, Jetstar, O’Connor, Eastern and Qantas Link domestic services), phone (03) 8336 4100.
Baby change facilities are located throughout the T1, T2 and T3.
BP (Petrol Station)
BP is located at the entrance to the Tullamarine Freeway when leaving Melbourne Airport, and together with McDonalds - provides a great place to top up before heading in to the CBD or beyond.
Located adjacent to the Long Term Car Park on the corner of Centre Rd & Depot Dr, Preston Motors @ Melbourne Airport is the perfect location for having your vehicle serviced while you are travelling interstate or overseas.
Hours of operation: Mon - Fri: 7.00am-7.00pm, Sat: 9.00am-12.00pm
Showers
Public shower facilities are located near the toilet areas on the Departures level of T2. Towels and shower kits can be purchased from Virgin Books & News, located on the Departures level.
Telephones
Telephones are located throughout T1, T2 and T3. Machines accept coins and phonecards and some also accept credit cards.
TTY telephone
A telephone for those with hearing difficulties is located on the ground floor of T2 Arriva
Why take your own mobile on holidays when you can rent one from Vodafone? With reasonable rates, no charge for incoming calls within Australia and access to SMS messaging and voicemail - there is no reason to risk your own mobile phone. Vodafone is located in T2 Arrivals, and has outlets at most International Airports throughout Australia for drop-off and collection - making it easy to return the phone once you have finished with it.
Web access kiosks
For those keen to send an email to a loved one, catch up on work, or surf the web - Melbourne Airport has internet kiosks located throughout the terminals.
ANZ's exchange outlets at Melbourne Airport offer regular bank rates, ensuring you receive the same great rates available at ANZ branches. Open 21 hours a day, seven days a week, you will be able to choose from over 50 currencies just prior to boarding your flight. The foreign currency exchange outlets are conveniently located in T2 - on both the Departures and Arrivals levels. You can pay by cash, your ANZ account, debit card, or use any Australian Visa or MasterCard. General banking services are available at the T2 Departures outlet located before Customs. The outlet provides all the services you would expect from a regular bank - like cash/cheque deposits and withdrawals, along with a few you might not, such as opening new accounts or term deposits, and credit card applications.
Apart from a wide range of currency banknotes, travellers cheques and travel related products, Travelex also offers Qantas Frequent Flyer points on foreign currency and cash passport purchases. Full terms and conditions apply, please visit the Travelex website for full terms and conditions.
Located next to the Airport Medical Centre, the Airport Pharmacy provides a comprehensive range of "over the counter" and prescription medicines and specialises in health products for travelling. The Airport Pharmacy also stocks a range of personal hygiene products, vitamins, skin-care and gifts including cosmetics and perfumes. Passport photos, statuatory declarations and photocopy and fax services are also available.
location: T1 (Domsestic) - Qantas & Jetstar - First floor
Hours of operation:
Monday to Thursday 7am to 8pm Friday 7am to 9pm Saturday 7am to 8pm Sunday 7am to 8.30pm
O'Gorman Airport Medical is a general medical practice open 7am-7pm Monday to Friday and 8am-1pm Saturday. It is situated in T1 Departures.
O’Gorman Airport Medical offers a full range of GP and passenger services including:
Immunisations and advice for travelers; Pre-flight anti-thrombosis injections and advice on deep vein thrombosis (DVT - "economy class syndrome") prevention. Pre-flight assessment of fitness to fly: If you are checking in and feel unwell or require special in-flight medical arrangements. Post-flight medical assessment. A range of cosmetic medical services.
Are you at the airport and have excess baggage, or do you have luggage you need to send over before you arrive? Hellman can help. They offer luggage transport to a number of overseas destinations at reasonable prices. Call Hellman Logistics for details on (03) 9330 1178.
A luggage storage facility is available at Melbourne Airport through SmarteCarte.
Rates are per 24 hours per piece:
- Hand luggage $10
- Suitcase/Backpack/Golf bags $14
- Skis/Bicycles/surfboards $20
Located in T2 Arrivals, SmarteCarte operates from 5am to 12.30am, 7 days a week. Photo ID is required for storage. (If desk is unattended at any time, pick up phone located at the desk).
Protectabag can ensure that suitcases, boxes, golf clubs, back packs, baby buggies, car seats and any souvenirs are safely wrapped for before, during and after your flight. The service applies a strong film of stretch wrap plastic around your bag, forming a secure envelope of protection against objects being inserted or removed from your luggage. Protectabag wrapping also provides waterproofing, protection against rough handling damage, and ties-up any loose straps - minimising the chance of luggage being damaged in conveyor belt rollers. Protectabag also guards against the effects of zips popping open and provides support to weaknesses in baggage. Taking less than a minute, the Protectabag application allows for handles and wheels on the item to be freed so they can be used in the normal way. Other services provided by Protectabag include bubble wrapping damage protection and supply of small/medium inexpensive bags for repacking of overweight bags.
FOOD&DRINKS: Many different kinds of cafés, restaurants and snack bars are available throughout the airport.
SHOPPING: There are duty-free shops in the International Terminal, including nine speciality GST-free shops and the Downtown Duty-Free stores, opened every day. There are also many other types of shops.
The wellbeing of disabled passengers and visitors at Melbourne Airport is of the highest priority at Melbourne Airport.
Both the Arrivals level (ground floor) and Departures level (first floor) are linked by travelators and lifts.
All airlines can provide wheelchairs upon request providing prior notification is provided. Please contact your airline to request a wheelchair prior to arriving at the airport or when you book your flight.
If you are not travelling with an airline please contact the Travellers Information Desk on (03) 9297 1805 prior to your arrival at the airport, in order for a wheelchair to be made available for you.
The Travellers Information Desk is located in T2 Arrivals.
Disabled parking
Designated disabled car parking spaces are conveniently located in each car park.
To access these spaces simply take a ticket, enter the car park and then follow the Disabled Parking signage.
The Short Term Car Park lifts have been designed with wide doors and the controls are set at a height to ensure they are accessible from a wheelchair. The control panel is also written in Braille.
The terminal can be accessed from the Short Term Car Park at ground level or through the covered walkways on level two.
Please note that a valid “Disabled Permit” must be displayed when using the designated disabled car parking spaces. Vehicles that do not display a valid permit will be fined.
Disabled toilets
Toilet facilities for travellers and visitors with disabilities are located throughout T1, T2 and T3.
A wheelchair accessible toilet is also located on the ground floor of the Short Term Car Park at the southern (T3) end.
Pick-up and drop-off of disabled passengers
Most airlines provide services under prior arrangement to assist disabled passengers being picked-up or dropped-off at the front of terminal.
Services provided by airlines include wheelchair assistance. Passengers must request this service when booking their ticket and reconfirm with the airline prior to travelling.
Designated drop-off bays are allocated in front of the terminals to facilitate wheelchair transfer for passengers, however for security reasons the driver must remain with the vehicle at all times. Airline representatives can assist by escorting the passenger into the terminal, while the driver parks their car.
Arrangements can also be made with your airline to provide a wheelchair and employee to assist passengers on their return to Melbourne. Airline staff can escort passengers to special pick up bays on the road alongside the terminal and wait while the driver collects their car and returns to pick up the passenger.
Please see below for the allocated locations for disabled parking on the arrivals (ground) level.
Telstra provide WiFi internet access in Qantas Domestic and International Lounges, Rex Lounge. ($14.00 per hour / 15 min/$5.00, 45 min/$11.00, 90 min/$20.00, 2 hours/$26.00
iPass provide WiFi internet access through airport.
Virgin Blue provide FREE WiFi internet access in Virgin Blue Lounge.
location: 100 metres undercover walk from terminal precinct - directly in front of all three terminals
Undercover pedestrian access to all three terminals. Airo Restaurant and Bar for all your dining and beverage needs. Outstanding Health Club, featuring indoor pool, spa, sauna, steam room and a fully equipped gymnasium. Superb conference, meeting facilities. Fully serviced business centre, featuring high speed internet access. Outstanding city skyline and airport views.
Located within a short 400 metre walk of the Domestic and International terminals, Holiday Inn Melbourne Airport offers a relaxed atmosphere and stylish amenities - ideal for your stopover prior to your early morning flight or late night arrival.
Holiday Inn Melbourne offers 198 contemporary, stylish guestrooms including six suites. The design of these rooms has every comfort in mind, providing a warm and relaxing atmosphere. Airport shuttle services are available, a nominal fee applies.
And whether it is a quick snack, a quiet drink or a more formal a la carte meal, the Vargas Restaurant and bar provides the right atmosphere for your enjoyment.
Meetings are just another of the specialties at Holiday Inn Melbourne Airport. Three ground floor meeting rooms, with natural light and outdoor access, provide an ideal venue for any special event. These rooms are complimented by three additional corporate boardrooms located on the first floor, close to the complimentary 24-hour Business Centre.
The staff at Holiday Inn Melbourne Airport realise the need for relaxation before a flight and will do everything possible to ensure guests can relax during their stay.
Located only 5-minutes walk from the Melbourne Airport terminals and close to food and conveniences, Motel Formule 1 is perfect for that quick overnighter.
For only $79 per night, rooms feature a queen size bed and single overhead bunk, both with linen. Each room also has an ensuite, remote-control colour television, radio alarm clock and air conditioning.
Reception is open from 7.00am until 10.00am, then 12 noon until 10.00pm. Outside of these hours access is via an automated reception kiosk, providing you with a pin code to enter the hotel and the room.
And with $6 continental breakfasts available each morning, Motel Formule 1 is quick, easy and relaxing.
A major upgrade of Melbourne Airport’s Long Term Car Park was opened this week, signalling a new era for Victorian travellers.
Included as part of the $10m upgrade are a fleet of state-of-the-art, Victorian-made buses, 900 new parking spaces, and air-conditioned bus shelters displaying live bus arrival times on electronic screens.
Melbourne Airport CEO Chris Barlow said the 21 million travellers using the airport each year deserved a first class parking service to and from the airport terminal that was affordable.
“As our outbound traveller numbers continue to increase, Melbourne Airport endeavours to improve all aspects of our car parking service,” said Mr Barlow.“The enhancements to our Long Term Car Park are great news for Victorian travellers, providing a seamless travel experience from the moment they arrive at the airport.”
“We consulted extensively with our customers how to improve our Long Term Car Park. The priorities were to increase comfort, reliability and frequency of shuttle services. Customers also want to bring luggage on board, rather than use the luggage trailers our previous shuttles were equipped with. We’ve delivered all of those things with this enhancement.”
“With a price of just $69 for week’s stay, parking at Melbourne Airport’s Long Term Car Park is cheaper than a cab fare to and from the Melbourne CBD,” added Mr Barlow.
Melbourne Airport’s $10m enhancement of its car parking facilities follows extensive research of Long Term Car Park users. Research showed that a key need for users was to be able to park within the airport precinct itself – and not offsite – enabling a quicker trip to the terminal door.
The $10 million enhancement program includes an all new courtesy shuttle bus fleet, 900 new car parking spaces, as well as a range of other facilities such as air conditioned bus shelters, and GPS-enabled car park user display systems.
The new fleet of Victorian-built, purpose-designed buses are capable of carrying 50 people at a time.
Operating 24 hours, seven days a week, the dual-door, low-floor buses are complete with CCTV facilities and improved on-board luggage storage and providing seating more akin to business-class airline services. The buses commenced operations this week and will provide even faster pick up times for users of the Long Term Car Park.
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